Archive for category Mind thoughts

Leadership Management– Setting up goals for self and your team

Finally I am back to my blog after a big break.  Again, blame it to my poor time management skills !

Anyways, this time I am going to pen my thoughts on the Goal setting that all the leads need to do for their subordinates in the organization they work.  As you would appreciate the fact that the goals, if set correctly and on right time, can help build successful careers of the people and self.

So, here in my blog post today, I would attempt to put few things that would help you put the goals in right perspective when you need to do it next.

 

how to set up the goal !

 

goalMost of the leaders with whom I have interacted or worked with, often ask the question ‘How to set a right goal’ for someone that work for you. The lack of understanding on how to set up the goals, often ends up resulting into ‘assigning a task’ to the employee instead of setting up a real career goal. 

Now, how should we really think of a goal and how do we really put that into the perspective so that the employee understands what he or she wants to achieve, but is free to determine how he or she needs to get there.

Setting up any goal is essentially answering four basic questions about the goal that is being set up.  They are as follows,

 

  • WHAT ? – Determine what you want to do (for self goal) or what you want the other employee to do at the end of the evaluation period.  Typically this becomes the objective of your goal.
  • HOW ? – In case of self goal, determine how you want to do the things. This will help you answer what you need to do to achieve the goal.  This may not be required in case of setting up the employee goal.  You need to allow the employee to determine how it needs to be achieved by the employee.
  • WHY ? – Determine why doing this is important for you and essentially for the organization. Typically this will help you identify the benefits to yourself and the organization if the goal has been met.
  • WHEN ? – Most important part of goal setting is to time bound the activity and the goal achievement date. Typically for the performance appraisals, its the end of the year for which the goal is being set.

 

An example of the self goal that I set up during the workshop was as follows,

 

What – To develop a next in line leadership for myself in the team.

How – By doing the leadership training, taking continuous feedback and coaching to the immediate subordinates.

Why – To get the best out of the leaders reporting to me and free up myself for the next role.

When – Within next 6 months

 

SMART GOALS

 

It is essential that when the goal is set as per the formula mentioned above, the resultant goal should be SMART.  Yeah, SMART !

 

  • Specific – The goal should be very specific on what needs to be achieved and should not be confusing or too elaborative and hard to understand.
  • Measurable – It should be measurable periodically to find out the progress and also at the end of the cycle to ensure that the objective is met.
  • Achievable – The goal should be realistically achievable by the employee. There is no point on setting up a goal of scaling a mountain for someone who is not fit enough to walk !
  • Relevant – The goal should be relevant for the job that is being done in the organization and what is expected out of the role.
  • Time bound – Time is very important as it determines when it needs to be reviewed, tracked and closed, so the goal should always be time bound.

 

A really SMART goal helps in getting the team focussed and bound towards success. 

Further to this, when you are actually filling up the self appraisal and writing feedback on the goals that you set earlier, keep in mind the following keywords that would actually help you put some weight behind your comments.

 

  • Direct / indirect contribution to the business results
  • Operational excellence
  • Franchise building
  • People development (leadership development)

 

Try the above tips when you are setting up the goals next time and, as usual, let me know your feedback.

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Leadership Management – Leadership styles, mindsets and behaviours !

In my earlier blog post about various leadership styles, I mentioned that I would be writing more about the mindset that the leaders & teams would go through during various situation and sequences.  So, here, in this article I am taking the opportunity to write more about that.

Lets quickly remind ourselves, the sequences we played in the earlier article and situation we had.

Tom, played the character of the Leader.  Jerry, represents the team.

Now look at, and compare, how each one would have felt during the sequences we reviewed earlier.

 

Sequence 1 was about Tom pushing Jerry and and Jerry resists. Jerry needs to keep the balance but should not push back.

 

Sequence 1
Leader Team What do you get out of the situation ?
Gets satisfaction of driving the show.
Feels happy to push.
Does not think of ‘how’ part of work, but always demanding towards the result.
Initially starts resisting.
Silent resistance for sometime.
Give up hope and thinks the leader is always unfair.
Job gets done.
Employee dissatisfaction.
Not a long term solution.
Less growth opportunities, less comfort.
E.g., Useful in emergency or crisis situations.

 

Sequence 2 was about Tom & Jerry both push each other and both needs to keep balance.

 

Sequence 2
Leader Team What do you get out of the situation ?
Wonders why the team is pushing back.
Sometimes ego gets hurt.
Feels confusion or irritation with resistance from Team.
Gets uncomfortable.
Feels good to resist the leader.
Gets a feeling on being on equal footing.
Sense of happiness initially, but turns to discomfort later on.
New ideas !
Conflict situations / Deadlocks
Loss of efficiency
Not a long term solution
Both parties feel stress / discomfort
E.g., Useful in brainstorming situations.

 

Sequence 3 mentioned about Tom doing various hand movements, that Jerry was to follow up accurately.

 

Sequence 3
Leader Team What do you get out of the situation ?
Sense of freedom to start with, however soon losing direction
No commitment / disengaged leader
No boundaries / control over flow of work / scope
Ends up with ‘Why am I doing it?’
Sense of freedom to start with, looks easy to coordinate with leader
Soon starts to wonder, where are we going ?
Things look out of control
Gives up hope and thinks the leader is not in line with team.
Extremes and alternate solutions are likely to come out
Mostly directionless team
Cluelessness to Leader & Team both
No relationship built up with team & leader
E.g., Useful while exploring in unknowns or uncertain areas.

 

Sequence 4 was about Tom & Jerry doing random hand movements in coordination and taking turns to lead.

 

Sequence 4
Leader Team What do you get out of the situation ?
Makes the work simpler to understand
Feels part of team and grows the engagement
Work coordination happens in sync
Feels less work pressure and freedom
Feels more responsible
Enjoys following and experiencing leadership
Feels comfortable and less stressed
Experiences mutual understanding
Shared accountabilities
High quality job will be done
Grooming up of next level will happen
More engaged / trusted relationship
Requires some iterations to get in ‘sync’
Sense of ease and comfort feeling develops
Includes risk and requires time & investment from leaders
E.g., Useful in day to day work, factory model working, building teams etc.,

 

Interesting read ?

Various leadership styles are required in various situations. However, one must understand that there is no set guideline of how a leader should behave in every situation, and I am sure you would have known this by now after reading above.

I hope you would be able to relate it to how you respond in situations and your own working style as leaders. Or you can hopefully relate this to what you see in your manager does and you wonder why things are happening in this way !

And as usual,  a request to leave your comments or share what you think on the mindset of leaders and your experience with your team or your boss.

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5 things to learn from 6 month olds !

Smile !My son Shrav became 6 months old last in March and has now grown into a very naughty boy.  Just observing him makes me feel a lot better and happier.

Although he is only 6 months, he still has provided me with few valuable lessons in my life.

1. Smile !

Sharv looks at everyone and smiles. He makes everyone’s day and we love him for that !

Explore !2. Explore !

Since he is able to move his hands and roll around, he has started to explore lot of things. Anything that comes under his radar, he grabs and instantly starts exploring it with his touch and taste senses ! While exploring he would show lot of curiosity which I believe is important to learn any new thing in life !!

3. Express !

Expressing emotions and feelings are very important for self health. I mentioned about that in my previous post on this blog. Sharv never stays away from shouting or crying or laughing if he feels like doing so. If he is not getting enough attention, he would shout.  If something is bothering him, he would give the loudest cry in the world and if he is happy, he would keep on smiling and laughing !

Relax ! 4. Fearless !

Although he would never know at this age what fear is and what should be done, not done. He holds no fear in trying new things. There has been couple of instances that he has launched himself off the sofa or the bed while playing with his toys. Yes, he would cry very loud but will do it again :-)

5. Relax !

After bath will be his most relaxing period.  He loves playing with water during his bath and loves to relax after his bath time workout is done. He likes to take enough sleep and does not stretch himself just for the sake of staying awake !

My daughter as well had taught all above to me when she was 6 months ! Pity, I did not have this blog back then.

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Trauma of being an United fan !

In an ideal world, watching sports on TV, could be a good hobby. Especially if the game you love and the team you follow appears on television live match, the mad sports lovers stick to the television as if there is no tomorrow.

Manchester_United_Logo_by_StrongzDesignzAs you might have seen from my introduction page, I am a fanatic follower of Manchester United for football team and I must admit, last few weeks have not been the best of the life so far. All started with a disappointing defeat to Bayern Munich in the first leg of quarter final first leg, followed by a heart breaking defeat to Chelsea at Old Trafford and more over, an absolutely mentally disastrous exit from Champions league at the hands of Bayern Munich FC.  I thought things will be better at Blackburn, but unfortunately another 2 dropped points will most probably cost the team the Premiership championship.  Another huge disappointment !

As the football gives joy when the team wins, it gives even more pain when the team loses. In India, most of the matches are are on air, mostly after the midnight and watching these matches through the night like owl and at the end, getting a feeling of loss, is sometimes irrecoverable. Unfortunately, if the team loses or does not win, the pain of that translates into a tiredness at work next day and sometimes lasts for almost a day or two.  Also, it does not help my rapport with my wife !

Moreover, Kolkata Knight Riders are not giving me any joy in cricket too! Although I follow it because I am a huge fan of Sourav Ganguly, and can probably take solace even if the team loses and he does well !

Life of a football fan is not easy and I am experiencing it now !

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Learning Emotional Intelligence …

 

Friday was an interesting day for me at work …… a day in training !

Now, you would ask how could a full day training be interesting?  Yes, it was interesting because the training was on “Emotional Intelligence at work place” and the topic itself was very engaging.  It was all about taking a day off to know yourself, know how to deal with others, use your strengths to deal with emotions of yourself as well as others and build effective relationships.

The training involved a lecture from the trainer (details at the bottom) over the “emotional intelligence” of oneself, how to identify the various emotions you are going through and how to deal with its state. It also involved a quick self-evaluation using a question – answer technique.

As usual, I would like to put in here, on my blog, the gist of the training and what I learnt during the training.

So, to start with, do you know what is an “Emotion”? It seems so simple, but when asked this question during the training, probably none could give an exact answer.  The answers were such as, ‘An emotion is a feeling.’ , ‘An emotion is a thought in one’s mind.’.  The answer that the trainer gave was ‘An emotion is an energy within the body that creates an awareness of its state through feeling’, which probably was a sensible answer !

There are two kinds of emotions that one can experience.  Simple enough to guess, they are Good emotions and Bad emotions.  Good emotions (happiness etc) are the ones that the body likes to carry and the Bad emotions (fear etc) are the ones that the body does NOT like to carry.

The mind is an invisible force that resides within the human body and assists the human being to experience various states of emotions. The mind plays an important part in managing the emotional state of a person.

The equation is simple, Mind is a slate on which the external situation, understood by 5 senses (see, listen, hear, touch, taste) and governed by one’s intelligence, intellect, memory, beliefs & values create an emotion that is visible through the gesture of a human being.

Now, what does EI tells us?

EI has 5 basic competencies as follows,

Self awareness

Self awareness is all about being aware of the emotional state of oneself. It also extends to expressing the emotions at right time and not suppressing them within yourself. If you are getting angry, upset, disappointed or frustrated, then its essential to identify the state of emotion and take a corrective action immediately.

 

Self management

This is all about managing one’s emotions and how you appear to others.

For example, if in a meeting, due to some lengthy arguments and counter arguments you are feeling angry, then its better to announce that I am getting angry, and I suppose I need to take a break.  than continuing with the meting, which is likely to affect your judgment and might end into something you might repent !

 

Self motivation

Self motivations tells you to have a passion in life. It tells you to discover your own passion and pursue it in order to keep you motivated in life. It suggest you to have a goal in life (personal & professional) so you can go all about pursuing the goal.  Doing the job you love and loving the job you do is the mantra of keeping one highly motivated.

 

Empathy

Empathy is all about getting in someone else’s shoes and DO nothing ! Yes, do nothing !

It suggest you should empathize with others to understand what situation they are going through before taking any decision about anyone. It helps you to understand what pains or problems someone is going through and how it might affect someone’s performance at work.

It also suggest that one should empathize with oneself. It helps understand what emotional state you are going through and what situation you are under. Self empathy is all about giving time to yourself every day to ensure you are in a good emotional state to realize your situation control limits.

 

Effective relationships

Effective relationships is the relationship that is Goal Oriented. In the discussion, after much debate, it was convinced that all relationships you can think of are goal oriented. An effective relationship is also one the one that comes with expectations and the one where the expectations are met.

Its recommended that you have a clear understanding of emotions with whom you get into an effective relationship.

 

Finally, at the end of the training, it was asked of us to create our own definition of EI, in exact 40 words and I could come out as follows,

EI is all about knowing and motivating yourself, controlling your behavior irrespective of situation type, understanding others better, relate to them for betterment of your social and work life that could translate into more happiness and help earn more money and growth.

As I said earlier, its been a very interesting day on Friday in training.  More thoughts on various topics within the EI will hopefully follow soon on my blog.

As usual, let me know your comments :-)

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