How would you feel while sitting in a board room, listening to some rant by a very uninteresting person on a vary boring topic !  Believer me, the life @ hell is nothing different than that !

I know, I know, its really difficult to be a patient listener  … and a patient reader as well, hence this will be a quickie.

However, I thought following quick tips might help you in enjoying some of the most boring presentations in your life,

 

Listen

Listen with understanding and do not be judgmental while the presentation is going on.  If you make up your mind that the presenter is a person of ‘such and such type’, it really becomes difficult to get your interest back on track.

ClassParticipation 

Overlook

Not the presentation, but the faults of the presenter. Always see the intention, summary or the gist of the presentation rather than the actual dialog delivery and apparent things. Think on how you can make up your opinion based on the data / presentation content rather than who is presenting and how !

 

Voice

Voice your opinion on time, precisely and clearly.  It helps the presenter to come back on track if things are going out of sight !

 

Effort

Make an effort to keep the person motivated and ask questions that you feel he could answer. Typically boring topics are also boring for the presenter and they tend to rush or slow things unnecessarily. Hence a participation from your side can actually help close things faster.

 

So, in short, show a LOVE for the presentation and you would not get the biggest distress in your life next time you are invited for a boring talk !

Continuing from my earlier posts about Leadership Management, in this article, I would like to pen my thoughts about the effective presentation techniques.  This is something I learnt in the Mentoring & Coaching workshop that I attended. The learning really enlightened me on how to deliver effective presentation to the audience.  So, naturally, I would like to share with you all so you also get the 2 cents out of my knowledge :-)

Ok, let me set the context of this article first.

Here, I am going to write about few tips that you should by heart about delivering a keynote, delivering a speech or delivering a presentation to a wise, knowledgeable audience.

Consider your self in a situation where you have to deliver a speech on a ‘process change / innovation’ in your workplace and you would want your audience not only to understand the gist of your presentation, but also leave them motivated and enough encouraged to support you in your work that you want to do. 

Sounds familiar situation ?  Then read on !

Before any of your presentation, do you set out the expectations from your audience? In case you wonder what it is and what kind of expectations one should have from audience then following list should help you construct these,

  • Do you expect your audience to list down action points and work on them later on ?
  • Do you expect your audience to feel motivated and spread the word about your presentation / speech after its complete ?
  • Do you expect your audience to indulge in some thought processing (problem solving) and come back to you on a solution or suggestions offline after your presentation ?
  • Do you expect your audience to just listen to what you are saying ?
  • Do you expect your audience to provide you recommendations and suggestions during the discussion, a kind of real time feedback ?
  • Do you expect your audience to negotiate a deal based on your presentation ?

 presentation

I am sure by answering few of the questions above, you would exactly know what you are looking from your speech or presentation.  There could be more questions, but hopefully the above more or less should cover most of the situations.

Ok, considering you would exactly know your goal and audience expectations set, lets move on to a simple formula to decide how to navigate through your presentation in the most effective way.

 

SENSES

While presenting, you should keep all your senses alive.  Its not that you should use all your sense organs (lol!), while presentation, but you should be fully aware of the surroundings in which you are giving a speech and presentation. Its important that you feel comfortable in the position you are standing, the eye movements, body posturing etc., should be really comfortable and should support what you are actually trying to say.

 

MOTIVATION

This talks about both self-motivation as well as how much your talks are motivating the audience. Self motivation comes from how much conviction you shown in your idea / speech or presentation yourself. And to motivate the audience, you need to try and capture the pulse of the audience based on their own responses, engaging into thinking, discussions etc.

 

APPLICATION

No one is interested in only a concept or a theory. It is important to give an idea to the participants how things will work on a shop floor or in reality. Whatever points you are making, it is important that you give a vision (if not a demonstration) to the audience of how your idea will work in real life. Understanding of where this will work, how this will look like, is very important from the audience perspective.

 

REPEATATION

Ensure that you do enough repeating of the very important points throughout your speech or presentation. Of course, you would not want your audience to miss out on these.  One of the simplest way of doing it is to keep a separate note of your important points and remind your audience of previous points as you go along in your presentation.

 

TRANSFER

Think of real life examples, try and relate it to the what audience has experienced in their own careers, their own life and help them relate themselves to their own thinking. This helps the audience understand the point you are trying to make it, in much better way. One of the easiest way of doing it is to discuss the common pain points, or common gains and benefits that interests you as well as the audience.  This helps the connection :-)

 

PARTICIPATIONSteve Jobs - A great presenter!

Who wants the audience to go to sleep while your presentation is going on? Participation ensures the brain cells of the participants are active. Few simple tips of ensuring a good participation is to logically divide your audience into groups (in your mind of course, or sometimes actually) and make them think, make them answer simple questions, ask them to raise doubts, or simply nudge them for attention at frequent intervals. Other ways of ensuring participation are encouraging the participants (few of them) to encourage and share their experiences on the topic of discussion.  The change in the speaker (in turn the person under focus) can help re-concentrate on the discussion.

 

UTILIZATION

Would you rather want to hear someone standing in a corner with a folded hands and speaking in a monotonous language ? Or someone who is using the presentation space very well and ensuring he / she is able to make a personal connect with everyone. Its important that you make a full utilization of the accessories that you would have with you for the presentation, be it the presentation board, note papers etc., its important that your body language shows positive signs of trying your best to convince the audience.

 

EXPECTATIONS

As I mentioned earlier in my post, its important that you convey the expectations right at the start of your presentation. This helps in setting up the context and prepares the audience of the way they need to think and concentrate on the speech / presentations.  Believe me, no one is interested in any speech or presentation if you only like your audience to listen and do not act !

 

INTERESTS

Keeping audience interested in the presentation is one of the biggest challenges a presenter faces during his presentation. Especially if this is a long presentation that can go beyond a good hour. You need to keep in mind that every human being has a upper limit of time up to which he or she can concentrate with the best the abilities. You go beyond that and soon you would find audience going to sleep :-) .  Few good ways of ensuring the audience stays interested is to take pauses in the presentation at appropriate times, and changing the topic to ease up audience concentration and give their thinking a break ! Speak up about football, cricket and they would jump in the discussion quickly !

 

LOGIC

Last, but probably the most important. You need to be logical in what you speak.  Remember a secret and important fact about presentation “Audience is more cleaver than what you can estimate !”.  It really takes few minutes for the audience to judge whether they are interested in continuing in the presentation at their best, or just drop back or sometimes, even leave it it.  So its important to be logically correct while making arguments, examples etc.

 

Now, in case you are wondering why I actually made one letter out of above points big and others kept smaller, think for a second !  I guess you already have got the answer.

If you put all these letters together, you get a key phrase to remember these tips, “SMART PUPIL”.

Is it now easy to remember this ?

 

Try above tips when you actually deliver your next presentation, and see if you could actually get your point across the audience in a more convincing way.

And as usual, please do let me know your feedback on this. It really helps !

Its been a very very long time for me to write a post on my blog.  Yeah, I admit.  Call me lazy to write on my blog post or think of it as a lack of anything interesting happening around that prompted me to keep off the blog.

innovation Anyhow, today was a good day at work for me. We had the final of Aviskhar-2010, an innovator’s festival. Essentially it was a competition of innovative ideas that can help the business to either get more business, save costs or increase customer satisfaction. In last few months, we did have few rounds of initial discussions and screenings and today’ finally about 14 teams competed with each other for the top 3 prizes.  The set up was far from conventional where people go on dias and present their idea one by one and a panel of judges vote to rate the best idea.  The competition was more of an open competition where each of the competitor were given a stall with two desktops PCs, laptop & a network connection.  You were supposed to create your own marketing material, decorate the stall and entertain the people coming to visit your stall by marketing your own product.  People will come and visit the stall, talk to you about your idea, ask questions and if they are satisfied, will go to the voting booth and vote for their favourite idea. 

It was pretty interesting for me to stand in a stall and talk to hundreds of unknown people, few knowing what you are talking about, some knowing nothing about your idea. Few were veterans in the company, while few were absolutely new joiners. This kind of experience was new to me at work where I had to act as a sales agent and sell the idea to unknown people and get them buy into your concept and make them actually vote for you. 

My innovative ideas was about reducing the overall operational, infrastructure costs of production monitoring systems while keeping the operational efficiencies in tact. We projected to save about 80% savings on infrastructure requirements and about 30% saving on the human efforts. The visitors included almost all kind of employees right from India Head to new joiners, all showing keen interest in hearing what we wanted to say.  Few got convinced and did managed to vote for us.

I had to talk continuously to over 400+ different people about the idea, talking them through understanding the concept and urging them to vote for us. Looks we could convince only 306 of them.

Although, it was sufficient for me to win IIIrd prize at the contest.

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So frustrating … ? Isn’t it ?

I do not know why in the world I see people doing the same and same jobs such as health check of system, carrying out scheduled maintenance & housekeeping jobs and not thinking of automation.  I find that kind of stuff really boring, frustrating and irritating if someone asks me to do so even twice! 

I have seen lot of people who never say a word and will keep on doing the same and same job again and again and never complaining about that. They do not even question the value of the work and efforts they are putting in. Especially in the support and maintenance projects I have seen plenty of examples of tasks that are done month on month without anyone looking to review and take a look at how to automate them? The typical tasks such as health check monitoring, scheduled maintenance & housekeeping jobs, proactive monitoring of processes & instances etc, is done each day / week by spending hours on the task.  Stunning fact isn’t it ?

When I think deep into the reason of why people do not like to think laterally and review what they are doing and what value addition they are doing to the project, I find few common patterns which could very well be managed and nurtured to change for the good of the resources and eventually the project.

Few of them I could write as follows,

  1. Resources do not know what they are doing – Most of the times I have observed that the routine work is delegated to a new trainee and they do not really take efforts to understand WHAT they are doing and WHY they are doing.  They only know HOW things should be done.
  2. Self motivation  – While most of the times the routine tasks are carried out by newcomer or a trainee person in the project, I have also observed that these guys are not given enough knowledge sharing to get them a start in the project. They are just given tasks and asked to learn from that. Only telling HOW of a job, does not give sufficient information to the resources & hence they lack self motivation to question themselves on the job.
  3. Hierarchy in the organization – You can not really question your senior manager if you are given a task of doing a routing work, can you? Especially when you are a team member of a support team. In my opinion, one should be brave enough to ask questions and especially justify the value of a person putting hours of efforts for silly work that could very well be automated. But simply the fear of asking your senior, sometimes kills that motive.
  4. Traditional tasks .. this is how it was always done – One of the most common reason when I ask people why can not they improve on the current situation and look for automation in their area. The knowledge that is passed over from a team leader to a team member is observed as often limited to HOW a job done rather than WHAT is it and WHY you are doing. That further means that they are just meant to do what they are told and not deviate from anything else!  Thus, when I asked one of team member of a vendor support team about providing some information on incident investigation, the answer I got back was very typical .. “I do not know much because I did what was always done and was told to me! Its a traditional way of doing it.” 

People in many offshore support teams simply turn up for the job and do it, without getting into the soul of the job and using common sense to automate and in effect introducing efficiencies in the project.

Sometimes its so frustrating … ? Isn’t it ?

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Check out this video from Microsoft about their Microsoft Office Labs Vision 2019. This is nothing short of awesome !

If this will be a reality, I would like to live in the one now !

There is a full 5 minute version available on istartedsomething.com and I guess the author there has mentioned his favourites (which I agree too) and they include a “transparent wall” between two classrooms around the world (US & India), animated drawings and rendering, realtime conversation translations (Shown as Hindi & English), surface displays (which is a reality now), electronic boarding cards, transparent displays, mini projectors among many others.

Electronic newspaper is really good and probably coolest of all.

Future Vision Montage

A full presentation is also available on the Microsoft’s website here

[ Source via istartedsomething ]

[ Project details on Office Live ]

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